FAQ

Where do you ship?

Totealy delivers our fine teas to your door anywhere in the world.

 

When will I receive my tea?

We ship same or next business day to ensure you get your order quick.

 

How can I pay for my tea?

Totealy accepts most major credit, debit cards, Paypal, etc. You will see these options during checkout.

 

Where do your teas come from?

At Totealy, we curate teas from all over the world. We work with farmers to stock only the highest quality ethically grown tea leaves, and ship them directly to you from sunny California. We provide origin information for each of our teas, so you’ll never have to wonder where your favorite leaves came from. If you have any questions regarding a specific tea, please don't hesitate to reach out.

 

Do you offer returns?

We do not accept returns on tea purchases at this time.

 

What if I need help choosing a tea?

We offer teas for all palates, so read each description thoroughly to find flavors you typically enjoy. If you have a question about a particular tea, or are looking for additional guidance, feel free to contact us! We’ll be happy to help find the perfect brew for you.

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